I was so impressed with Diana's professionalism today that I felt compelled to send you a quick note to let you know. I was going to buy the parts and complete the repairs myself, but 1 minute after talking to Diana I acknowledged that I had made the right choice by getting a professional to work on my sprinkler system. She gave me complete confidence that she was addressing my issues with the most economical solutions for me and that she had the knowledge and know how to address every issue.
She is a total professional, even if she was covered with the SC red clay at the end of her visit with me today.
I will not hesitate to call your company again if I have an irrigation issue. As a matter of fact, I plan on having Diana see me next spring when I start my sprinklers up for the first time.
Yesterday you sent Diann to our home to repair our irrigation system, she seems to be a very pleasant and knowledgeable person, arrived on time and listened to problems.
She promptly went to work to alleviate the problem. She was quick to rectify the described.
She tested and made ALL necessary adjustments to various heads. She found a sprinkler head that had faulty performance that was caused by cable installers who had broken an irrigation line and haphazardly repair it. She used her troubleshooting skilled and corrected that problem.She also repaired a couple of leaks in the drip line (I had no clue that the lines was leaking) and replaced an insufficient sprinkler head with the correct one.
She was helpful, as well. We would like a couple more sprinkler heads added to our existing system. She surveyed the situation and made her recommendations. She also correctly made adjustments to the system controller after a discussion with us about the watering needs of our lawn/shrubs/flowers/trees.
Diann obviously knew her job very well. She worked very hard and was unquestionably vigilant…..I believe it’s called ‘work ethic‘……. that is a rarity and is lacking in much of today’s work force.
Thank you much!
I turned on the sprinkler system for the first time this year and noticed it wasn't working correctly. So, looked on Angie's List for a company to work on my system. Noticed All About Irrigation had a good rating and a coupon for a sprinkler check-up.Brandon called the day of appointment to let me know he was on his way, very punctual. He showed up on a very rainy day and checked the sprinklers, readjusted one, and was able to find a major leak in our system, even though it was raining!! Brandon was very thorough and professional.
Angies List - June 2013
They did some normal maintenance on my irrigation system, plus repaired some damaged caused by a utility company.
They arrived when they said they would. They were very professional. The tech explained everything I needed to know. He did the job and left. He also discussed the part of the repair that the utility company had damaged, and that he would be glad to talk to them if necessary.
Angies List - June 2013
Project: Service a Lawn and Garden Sprinkler System
Comments: Diane was FABULOUS and knows her stuff!
Performed spinkler tuneup; adjusted heads; will call again when we need his services.
Took advantage of the special offered for sprinkler check. Several sprinklers heads were broken and some needed adjustments. All work finished within an hour. Would certainly call them again
The valve prevents irrigation water from flowing back into the drinking water and causing contamination. For sanitation purposes, the water department requires that the valve be tested or replaced every 5 years and a report submitted.
I selected this company based on favorable Angie's List reports. I called them on Friday and the owner said he would send a technician out on Monday morning. The technician arrived early and explained briefly the work to be performed. He was courteous and professional in manner. I had not requested an estimate, but the fee was less than expected.
I just wanted to tell you again how delighted I am with your company's level of service. It is a rare commodity in this day and time. I certainly would recommend All About Irrigation to anyone! Thank you for providing such a great customer experience.